Tactical Training Australia - Conflict Resolution | Conflict Management Courses | Training Courses

Training Courses

Conflict Management Courses

Conflict Resolution

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Improve skills and confidence when confronted with challenging behaviours

This dynamic program is designed for all levels in an organisation where a proactive rather than a reactive approach is preferred and is relevant to anyone who might have to deal with a range of difficult behaviours. If you want to improve your conflict-response skills or if you need to help others improve theirs, you will find this highly practical course very beneficial. Having better skilled and more confident staff to deal with difficult situations appropriately means less stress, anxiety and emotion when confronted with challenging behaviours.

2 Time National ASIAL Award Winner for Training Excellence

Course outcome

This training equips your employees with the vital knowledge of how to recognise, report and defuse challenging situations involving tense coworkers, employees or third-parties. Participants will understand the principles of conflict management and will be able to apply the skills to manage conflict constructively and positively in different situations. The advantage of our 'hands on' training is that it applies the theory with realistic simulations designed to give skills that can be taken back to the workplace and used immediately.This means better outcomes, less tension and down-time and a safer more productive work place.

Customised to suit you needs

The program can be fully catered to meet specific organisational needs.

Available for small groups POA

The program is available for groups of 10 and up to 20 persons. We can deliver training at your work site or within our training center. Please contact us to discuss your needs so we can customise a solution specific to your organisational requirements.